Privacy Policy

1. Overview

RektPay provides financial and payroll services for businesses making bulk transactions. This Privacy Policy explains how we collect, use, and protect personal information when you use our websites, applications, or related services (collectively, the "Services"). By accessing or using the Services, you consent to this Privacy Policy.

2. Information We Collect

We collect information in the following categories:

• Account information: name, email address, authentication credentials, organization details, and user role assignments you provide when creating or managing an account.
• Workspace and payroll data: bank details, payment metadata, configuration selections, recipient information, and transaction records shared through the Services.
• Usage data: device information, log files, diagnostic data, audit trails, cookies, and similar technologies that help us operate and secure the Services.
• Payment information: billing contact details and transaction records processed on our behalf by compliant payment providers (for example, Stripe). We do not store full payment card numbers.
• Support and communications: messages, files, and contact details submitted through support requests, webinars, research programs, or sales inquiries.

3. How We Use Information

We use collected data to:

• Deliver, maintain, and improve the Services, including personalized dashboards and automation features.
• Authenticate users, enforce access controls, and safeguard customer environments.
• Provide customer support, onboarding, training, and product communications.
• Monitor usage metrics, detect abuse, and maintain the security and stability of our infrastructure.
• Process payments, manage subscriptions, and send invoices or renewal notices.
• Comply with legal obligations, industry standards, and enforce our agreements.

4. Information Sharing

We do not sell personal information. We may share information with service providers who support hosting, data processing, analytics, payment processing, customer success, or communication workflows. These providers are bound by confidentiality and data protection obligations. We may also disclose information if required by law, to protect the rights and safety of RektPay or others, or in connection with a corporate transaction such as a merger, financing, or acquisition.

5. Data Retention

We retain personal information for as long as necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When retention is no longer required, we take reasonable steps to delete or anonymize the information.

6. Security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No system can be completely secure, so we encourage you to use strong passwords, keep credentials confidential, and promptly notify us of any suspected compromise.

7. Your Choices and Rights

Depending on your location, you may have the right to access, correct, update, delete, or restrict the processing of your personal information. You can manage many settings within the product or by contacting us. You may also opt out of marketing communications by following the instructions in those messages.

8. Changes to This Policy

We may update this Privacy Policy to reflect product changes, legal requirements, or best practices. We will post the revised policy on this page and update the "Last updated" date. If changes materially affect your rights, we will provide additional notice through the Services or by email.

9. Contact

For privacy requests or questions, email support@rektpay.com. We aim to respond within two business days.